fuji9 Privacy Policy — How We Handle Your Personal Data

1 Introduction

fuji9 is committed to protecting the privacy of every player who uses our platform. We understand that handing over personal information requires trust, and we take that responsibility seriously. This Policy is written to be clear and readable — not to hide anything in complicated language.

We collect personal data because we need it to operate your account, process your deposits and withdrawals, verify your identity, and comply with legal obligations. We do not collect data for any other purpose, and we do not share it with third parties except in the specific circumstances described in this Policy.

If you have any questions about how fuji9 handles your data, you can contact us at any time at [email protected]. Our support team is available 24/7 and will respond to privacy-related queries within 2 business days.

2 Data We Collect

fuji9 collects the following categories of personal data from players:

We do not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or health data unless specifically required by law and with your explicit consent.

3 How We Collect Data

fuji9 collects your personal data through the following channels:

• Direct interactions: Data you provide when you register an account, complete identity verification, make a deposit or withdrawal, or contact our support team.
• Automated technologies: Technical data collected automatically when you use the fuji9 platform, including cookies, server logs, and device fingerprinting for security purposes.
• Third-party payment providers: Transaction confirmation data received from bKash, Nagad, and Rocket when you make a deposit or withdrawal.
• Identity verification services: Data received from third-party KYC providers when we verify your identity documents.

4 How We Use Your Data

fuji9 uses your personal data only for the purposes listed below. We do not use your data for any purpose that is incompatible with the reason it was originally collected.

• To create and manage your fuji9 account and verify your identity.
• To process deposits, withdrawals, and any bonus payments.
• To detect and prevent fraud, money laundering, and other illegal activity.
• To comply with legal and regulatory obligations, including anti-money laundering requirements.
• To send you important account notifications such as transaction confirmations and security alerts.
• To monitor your gaming activity for responsible gaming purposes and intervene if we identify signs of problem gambling.
• To improve the fuji9 platform based on aggregated, anonymised usage data.
• To respond to your support queries and resolve disputes.

fuji9 does not use your personal data for automated decision-making that produces legal or similarly significant effects on you, except where required for fraud prevention or legal compliance. In such cases, you have the right to request human review of any automated decision.

5 Sharing Your Data

fuji9 does not sell your personal data. We share your data only in the following limited circumstances, and only to the extent necessary for the specific purpose:

• Payment processors: bKash, Nagad, and Rocket receive the minimum data required to process your transactions. These providers have their own privacy policies and are independently responsible for data they hold.
• Identity verification providers: Third-party KYC services receive your identity documents solely for the purpose of verifying your age and identity. They are contractually prohibited from using this data for any other purpose.
• Legal and regulatory authorities: fuji9 may be required to disclose your data to law enforcement or regulatory bodies where required by applicable law. We will notify you of any such disclosure where legally permitted to do so.
• Fraud prevention services: Anonymised or pseudonymised data may be shared with fraud detection partners to identify and prevent fraudulent activity across the platform.

All third parties who receive your data from fuji9 are required to handle it in accordance with applicable data protection standards. We do not permit third parties to use your data for their own marketing purposes.

6 Data Storage & Security

fuji9 stores all player data on secure servers protected by multiple layers of security including encryption at rest, access controls, and regular penetration testing. Our infrastructure is monitored 24/7 for suspicious activity.

The specific security measures fuji9 uses to protect your personal data include:

• TLS encryption for all data transmitted between your device and our servers.
• AES-256 encryption for sensitive data stored in our databases.
• Role-based access controls ensuring only authorised staff can access player data.
• Regular third-party security audits and vulnerability assessments.
• Two-factor authentication for all internal staff accounts with access to player data.
• Automated anomaly detection systems that flag unusual access patterns in real time.

While fuji9 takes every reasonable precaution to protect your data, no system is completely immune to risk. In the event of a data breach that affects your personal information, we will notify you promptly and take immediate steps to contain and remediate the incident.

7 Data Retention

fuji9 retains your personal data for as long as your account is active. After you close your account, we retain certain data for a period required by applicable law and regulatory obligations. The general retention periods are as follows:

• Account and identity data: Retained for 5 years after account closure to comply with anti-money laundering regulations.
• Transaction records: Retained for 5 years after the date of each transaction for financial compliance purposes.
• Support communications: Retained for 2 years after the last interaction for quality assurance and dispute resolution.
• Technical and usage data: Retained for 12 months in identifiable form, then anonymised for analytical purposes.

Once the applicable retention period expires, fuji9 will securely delete or anonymise your personal data so that it can no longer be associated with you as an individual.

8 Cookies

fuji9 uses cookies and similar tracking technologies to make the platform work correctly and to improve your experience. A cookie is a small text file stored on your device when you visit a website. We use the following types of cookies:

• Essential cookies: Required for the platform to function. These include session cookies that keep you logged in and security cookies that protect against cross-site request forgery. You cannot opt out of these.
• Functional cookies: Remember your preferences such as language settings and display options. These improve your experience but are not strictly necessary.
• Analytics cookies: Help us understand how players use the platform so we can improve it. Data collected by analytics cookies is aggregated and anonymised.
• Security cookies: Used to detect and prevent fraudulent activity, including device fingerprinting to identify suspicious login attempts.

You can manage cookie preferences through your browser settings. Note that disabling essential cookies may prevent parts of the fuji9 platform from working correctly. fuji9 does not use advertising or third-party tracking cookies.

9 Your Rights

As a fuji9 player, you have the following rights over your personal data. To exercise any of these rights, contact us at [email protected] with your account details and the specific request.

fuji9 will respond to all data rights requests within 30 days. In complex cases we may extend this by a further 30 days, in which case we will notify you of the extension and the reason for it.

10 Children's Privacy

fuji9 is strictly an adult platform. We do not knowingly collect personal data from anyone under the age of 18. Our registration process includes age verification steps designed to prevent minors from creating accounts.

If you believe that a minor has created a fuji9 account or that we have inadvertently collected data from someone under 18, please contact us immediately at [email protected]. We will investigate and, if confirmed, close the account and delete all associated data without delay.

11 Policy Changes

fuji9 may update this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or platform features. When we make material changes, we will notify registered players via email at least 7 days before the changes take effect.

The most current version of this Policy is always available at fuji9.io/privacy-policy. The "Last Updated" date at the top of this page shows when the Policy was most recently revised. Your continued use of fuji9 after any update constitutes acceptance of the revised Policy.

If you disagree with any changes to this Policy, you should stop using fuji9 and contact us to close your account and request deletion of your data.

12 Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the way fuji9 handles your personal data, please get in touch. We take privacy seriously and will respond to all queries promptly.