fuji9 Terms and Conditions — Know Your Rights Before You Play

1 Introduction

fuji9 is an online betting and gaming platform operated for players in Bangladesh. We offer sports betting, casino games, slot games, and other gaming products through our website at fuji9.io and through the fuji9 mobile application.

These Terms apply to all users of the fuji9 platform, including registered account holders and visitors who browse the site without registering. By using fuji9, you enter into a binding agreement with us. These Terms should be read alongside our Privacy Policy and our Responsible Gaming Policy, both of which form part of the overall agreement between you and fuji9.

fuji9 reserves the right to update these Terms at any time. When we make material changes, we will notify registered players via email or an in-platform notification. Continued use of fuji9 after any update constitutes acceptance of the revised Terms.

2 Eligibility

To register and use fuji9, you must meet all of the following requirements:

• You must be at least 18 years of age at the time of registration.
• You must be a resident of a jurisdiction where online betting is not explicitly prohibited by local law.
• You must not be a current employee, contractor, or close family member of a fuji9 employee.
• You must not have been previously excluded or banned from fuji9 for any reason.
• You must be acting on your own behalf and not as an agent for any third party.

fuji9 reserves the right to request proof of age and identity at any point. If you cannot provide satisfactory documentation, your account may be suspended until verification is complete. Accounts confirmed to belong to individuals under 18 will be closed immediately and any balance will be forfeited in accordance with applicable regulations.

3 Account Registration

To place bets or play games on fuji9, you must create a registered account. During registration, you are required to provide accurate and complete information including your full name, date of birth, mobile number, and preferred payment method details.

You are permitted to hold only one fuji9 account. If we detect duplicate accounts linked to the same person, device, IP address, or payment method, we reserve the right to close all duplicate accounts and void any associated winnings. If you believe a duplicate account has been created in your name without your knowledge, contact support immediately.

You are responsible for maintaining the security of your account credentials. fuji9 will never ask for your password through any channel. You must notify us immediately if you suspect your account has been accessed without your authorisation. fuji9 is not liable for losses resulting from unauthorised access where you have failed to take reasonable steps to protect your credentials.

• Use a strong, unique password for your fuji9 account.
• Do not share your login details with anyone, including family members.
• Log out of your account when using shared or public devices.
• Enable any additional security features offered by fuji9 when available.

4 Deposits

fuji9 accepts deposits via bKash, Nagad, and Rocket. All deposits must be made from a payment account registered in your own name. fuji9 does not accept deposits from third-party accounts. If we identify a deposit from an account not registered to you, the deposit will be reversed and your account may be suspended pending investigation.

Deposits on fuji9 are processed instantly in most cases. Minimum and maximum deposit limits apply and are displayed at the point of transaction. fuji9 does not charge fees on deposits, though your mobile banking provider may apply their own transaction charges.

fuji9 reserves the right to request documentation confirming the source of funds for large deposits. This is a standard anti-money laundering requirement and is not a reflection on any individual player. Failure to provide requested documentation may result in a temporary hold on your account.

5 Withdrawals

Withdrawals on fuji9 are processed to the same payment method used for your most recent deposit, or to a verified payment account registered in your name. We do not process withdrawals to third-party accounts under any circumstances.

Most withdrawal requests on fuji9 are processed within 15 minutes. In some cases, particularly for larger amounts or where additional verification is required, processing may take longer. fuji9 aims to complete all withdrawal requests within 24 hours of submission.

The following conditions must be met before a withdrawal can be processed:

• Your account must be fully verified with valid identity documentation.
• Any active bonus wagering requirements must be completed before bonus-derived funds can be withdrawn.
• Your withdrawal amount must meet the minimum withdrawal threshold displayed in your account.
• There must be no active security review or fraud investigation on your account.

fuji9 reserves the right to request additional identity verification before processing any withdrawal. This is standard practice and is designed to protect players from unauthorised withdrawals.

6 Bonuses & Promotions

fuji9 offers a range of bonuses and promotions to both new and existing players. All bonuses are subject to specific terms and wagering requirements that are stated clearly on each promotion page. By claiming any bonus on fuji9, you agree to the specific terms attached to that promotion.

General bonus rules that apply across all fuji9 promotions:

• Bonus funds must be wagered the specified number of times before they can be withdrawn as cash.
• Only one welcome bonus may be claimed per player, per household, and per device.
• fuji9 reserves the right to withdraw any bonus offer at any time without prior notice.
• Bonuses cannot be transferred between accounts or exchanged for cash directly.
• If fuji9 determines that a bonus has been claimed in bad faith or through exploitation of a technical error, the bonus and any associated winnings may be voided.
• Wagering requirements must be met within the time period specified for each promotion. Unused bonus funds expire after this period.

fuji9 monitors bonus usage patterns and reserves the right to restrict or close accounts where bonus abuse is identified. This includes but is not limited to creating multiple accounts to claim the same bonus, using automated software to meet wagering requirements, or coordinating with other players to exploit promotional terms.

7 Betting Rules

All bets placed on fuji9 are subject to the specific rules of the game or sport in question. These rules are available within each game or betting market on the platform. In the event of any conflict between general Terms and game-specific rules, the game-specific rules take precedence.

fuji9 reserves the right to void any bet in the following circumstances:

• The bet was placed after the event or game outcome was already determined.
• The odds or game parameters were displayed incorrectly due to a technical error.
• There is evidence that the bet was placed using automated software or bots.
• The bet forms part of a pattern that fuji9 identifies as match-fixing or game manipulation.
• The bet was placed on a market that was opened in error.

Bets that have been confirmed and settled are final. fuji9 does not reverse settled bets except in cases of clear technical error or where a bet has been voided under the conditions listed above. If you believe a bet has been settled incorrectly, contact support within 48 hours of settlement with full details.

8 Responsible Gaming

fuji9 is committed to promoting responsible gaming. We provide tools to help players manage their gambling activity, including deposit limits, loss limits, session time reminders, and self-exclusion options. These tools are available in your account settings and take effect immediately when activated.

If you feel that your gambling is becoming a problem, we strongly encourage you to use these tools or contact our support team. fuji9 takes problem gambling seriously and our support staff are trained to assist players who need help managing their activity.

For full details of our responsible gaming commitments and the tools available to you, please read our dedicated Responsible Gaming Policy.

9 Prohibited Conduct

The following activities are strictly prohibited on fuji9 and will result in immediate account suspension and potential legal action:

• Using automated software, bots, or scripts to place bets or interact with the platform.
• Attempting to hack, reverse-engineer, or otherwise interfere with the fuji9 platform or its games.
• Using fuji9 for money laundering or any other illegal financial activity.
• Creating multiple accounts to exploit bonuses or circumvent account restrictions.
• Colluding with other players to gain an unfair advantage in any game.
• Providing false information during registration or verification.
• Attempting to manipulate game outcomes through any means.
• Harassing, threatening, or abusing fuji9 staff or other players.

10 Privacy & Data

fuji9 collects and processes personal data in accordance with our Privacy Policy. By registering on fuji9, you consent to the collection and use of your personal data as described in that policy.

We collect data including your name, contact details, payment information, and betting activity for the purposes of operating your account, processing transactions, complying with legal obligations, and improving the platform. We do not sell your personal data to third parties.

fuji9 retains your data for as long as your account is active and for a period thereafter as required by applicable law. You have the right to request access to, correction of, or deletion of your personal data by contacting us at [email protected].

11 Limitation of Liability

fuji9 provides the platform on an "as is" basis. While we make every effort to ensure the platform is available and functioning correctly at all times, we cannot guarantee uninterrupted access or that the platform will be free from errors at all times.

To the maximum extent permitted by applicable law, fuji9 is not liable for:

• Any loss of winnings resulting from technical failures or interruptions beyond our reasonable control.
• Any indirect, consequential, or incidental losses arising from your use of the platform.
• Losses resulting from your failure to secure your account credentials.
• Any decisions you make based on information displayed on the platform.

Nothing in these Terms limits fuji9's liability for fraud, gross negligence, or any other liability that cannot be excluded by law.

12 Account Termination

You may close your fuji9 account at any time by contacting our support team. Upon closure, any remaining balance will be returned to your verified payment account within 5 business days, provided there are no outstanding verification requirements or active investigations.

fuji9 reserves the right to suspend or close any account at any time for the following reasons:

• Breach of these Terms and Conditions.
• Suspected fraud, money laundering, or other illegal activity.
• Failure to complete identity verification within a reasonable timeframe.
• At the player's own request for self-exclusion.
• Inactivity for a period exceeding 12 months (dormant account policy applies).

Where an account is closed due to a breach of these Terms, fuji9 reserves the right to withhold any balance pending the outcome of an investigation. If fraud is confirmed, the balance may be forfeited in full.

13 Changes to Terms

fuji9 may update these Terms and Conditions at any time. When we make significant changes, we will notify registered players via email or an in-platform notification at least 7 days before the changes take effect, where reasonably practicable.

The most current version of these Terms is always available at fuji9.io/terms-conditions. The date at the top of this page indicates when the Terms were last updated. Your continued use of fuji9 after any update constitutes your acceptance of the revised Terms.

If you do not agree with any changes to these Terms, you should stop using fuji9 and close your account. Any bets placed or games played after the effective date of updated Terms will be governed by the new version.

14 Contact Us

If you have any questions about these Terms and Conditions, or if you need clarification on any point before using fuji9, please contact our support team. We're available 24 hours a day, 7 days a week.